1 00:00:01 --> 00:00:06 Welcome to this spoken tutorial on Managing train tickets bought at IRCTC . 2 00:00:07 --> 00:00:08 My name is Kannan Moudgalya. 3 00:00:09 --> 00:00:15 In this tutorial, we will learn how to manage the earlier transactions of irctc. 4 00:00:16 --> 00:00:21 We will see how to check the status of tickets . 5 00:00:22 --> 00:00:24 How to print a ticket, 6 00:00:25 --> 00:00:26 How to cancel a ticket, 7 00:00:27 --> 00:00:34 How to see the history of cancellation and an automated Email of refund. 8 00:00:35 --> 00:00:38 There are private website for train ticket booking. 9 00:00:39 --> 00:00:42 We will see the few popular websites. 10 00:00:43 --> 00:00:47 We will compare them with IRCTC. 11 00:00:48 --> 00:01:12 We will now see the pass bookings at IRCTC, let me login to irctc website. 12 00:01:13 --> 00:01:14 Let me scroll down. 13 00:01:15 --> 00:01:20 Let me click the transaction link and you have booked history. 14 00:01:21 --> 00:01:26 Lets go to booked history, it says enter the password. 15 00:01:27 --> 00:01:37 Let me enter the password . Press Go. 16 00:01:38 --> 00:01:43 It says what is the PNR number. 17 00:01:44 --> 00:01:45 List of tickets is given here. 18 00:01:46 --> 00:01:56 Let me click this and get PNR status. It says that wait listed , 162. 19 00:01:57 --> 00:02:06 Let me close this, I can take a printout ,press this. 20 00:02:07 --> 00:02:11 In this now if I say print it will go out and print it. 21 00:02:12 --> 00:02:16 I have return to the slides. Let us go to the next slide . 22 00:02:17 --> 00:02:20 We will now see how to cancel a ticket. 23 00:02:21 --> 00:02:23 Suppose I want to cancel this ticket what do I do. 24 00:02:24 --> 00:02:40 So lets cancel this ticket 25 00:02:41 --> 00:02:43 okay, So I wants to cancel this, let me select this . 26 00:02:44 --> 00:02:54 I don't want this ticket. 27 00:02:55 --> 00:03:06 It says select for cancel, the reason why you have to select is that sometimes you may book the ticket for more than 1 person to travel. 28 00:03:07 --> 00:03:14 It is possible to cancel partially, Suppose 2 people travel and you want to cancel the ticket of any one person. 29 00:03:15 --> 00:03:21 You check the box of only that person . So lets click this and then cancel the ticket. 30 00:03:22 --> 00:03:32 Now it says Are you sure you want to cancel the E-ticket I say okay. 31 00:03:33 --> 00:03:38 Okay it says that cancellation status details. It says cash deducted 20 rupees. 32 00:03:39 --> 00:03:44 Cash paid Rs.89. Actually I paid 10 rupees for the online services. 33 00:03:45 --> 00:03:46 Cash deducted 20 rupees. 34 00:03:47 --> 00:03:56 I got the cash refunded of rupees 69 and note that it will be paid to the account from which the money came original 35 00:03:57 --> 00:04:00 If you want I can take a print out. 36 00:04:01 --> 00:04:06 I can go back to the history I have returned to the slide. 37 00:04:07 --> 00:04:09 Let us go to the next slide. 38 00:04:10 --> 00:04:16 I will now explain how to see the history of cancellation. 39 00:04:17 --> 00:04:25 So again now what I can do is, I can look at cancel the history. 40 00:04:26 --> 00:04:30 So let me enter my password . 41 00:04:31 --> 00:04:34 Press Go. 42 00:04:35 --> 00:04:46 It says that the history for the canceled PNR will be available following day of cancellation, Alright. 43 00:04:47 --> 00:04:53 But it seemed to showing immediately. So all the canceled ticket will be listed here. 44 00:04:54 --> 00:04:55 I have returned to the slides. 45 00:04:56 --> 00:04:58 Let us go to the next slide . 46 00:04:59 --> 00:05:06 I will now show an Automated Email of refund. 47 00:05:07 --> 00:05:08 I have already opened this email . 48 00:05:09 --> 00:05:20 It says that, Rs.69 will be refunded for the PNR given here. 49 00:05:21 --> 00:05:25 I have returned to the slides. Let us go to the next slide. 50 00:05:26 --> 00:05:29 There are some useful private website for train booking. 51 00:05:30 --> 00:05:37 We will see them now. 52 00:05:38 --> 00:05:40 I have already opened Clear trip . 53 00:05:41 --> 00:05:47 Let me show you the Make my trip page. 54 00:05:48 --> 00:05:51 Let us see the web page of Yatra.com. 55 00:05:52 --> 00:05:57 Let us go back to the slides. Let me go to the the next slides. 56 00:05:58 --> 00:06:02 We will now compare IRCTC with Private website . 57 00:06:03 --> 00:06:05 What are the advantages of irctc ? 58 00:06:06 --> 00:06:09 Not all trains are listed in private website. 59 00:06:10 --> 00:06:15 Private websites are more expensive about Rs. 20. 60 00:06:16 --> 00:06:18 Private website open late in the morning, 61 00:06:19 --> 00:06:28 Only a shorter time interval is available on Private website than irctc was open in 8 am private website open at 10 am. 62 00:06:29 --> 00:06:35 For e.g We will now see the advantages of private websites. 63 00:06:36 --> 00:06:41 Sometimes private websites are faster than irctc . 64 00:06:42 --> 00:06:46 The private website help book flight and also buses. 65 00:06:47 --> 00:06:51 As a result all travel information can be maintained in one place. 66 00:06:52 --> 00:06:57 Private website may also remember previous searches. 67 00:06:58 --> 00:07:04 Personally in my case I use both irctc and private website . 68 00:07:05 --> 00:07:08 I want to say a few words on the spoken tutorial project. 69 00:07:09 --> 00:07:16 Watch the video available at http://spoken- tutorial.org/what is spoken tutorial. 70 00:07:17 --> 00:07:19 It summarises the Spoken Tutorial project. 71 00:07:20 --> 00:07:25 If you do not have good bandwidth, you can download and watch it. 72 00:07:26 --> 00:07:30 The Spoken Tutorial Project Team conducts workshops using spoken tutorials. 73 00:07:31 --> 00:07:34 Gives certificates to those who pass an online test. 74 00:07:35 --> 00:07:39 For more details contact contact@spoken-tutorial.org 75 00:07:40 --> 00:07:42 The Spoken Tutorial Project is a part of the Talk to a Teacher project. 76 00:07:43 --> 00:07:49 It is supported by the National Mission on Education through ICT, MHRD, Government of India. 77 00:07:50 --> 00:07:58 More information on this mission is available at spoken hyphen tutorial dot org slash NMEICT hyphen Intro 78 00:07:59 --> 00:08:04 We have came to the end of this tutorial . This is Kannan Moudgalya Signing off.Thank for joining.